Privacy Policy

Jennifer Gilmer Kitchen & Bath, Ltd.
Website: gilmerkitchens.com
Last Updated: December 1, 2025

Jennifer Gilmer Kitchen & Bath, Ltd. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit gilmerkitchens.com (the “Website”) or otherwise interact with us online (collectively, the “Services”). By using our Services, you agree to this Privacy Policy.If you do not agree with this policy, please do not use our Services.

1. Information We Collect
We collect information you voluntarily provide to us and certain information automatically when you use our Website.

1.1 Personal Information You Provide
We may collect the following personal information when you fill out forms, request information, subscribe to emails, or contact us:
- First name and last name
- Email address
- Phone number
- Address, City, State/Province, ZIP/Postal code, Country (if provided)

1.2 Information Collected Automatically
When you visit our Website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and time spent on the Website
- Referring/exit pages
- General usage and interaction data
- We use this information to maintain Website security, understand Website performance, and improve our Services.

2. How We Use Your Information
- We use the information we collect to:Respond to inquiries and requests
- Provide the Services you request (e.g., consultations, information about our work)
- Communicate with you, including sending emails you opt into
- Improve our Website, offerings, and customer experience
- Prevent fraud, abuse, and security issues
- Comply with legal obligations and enforce our policies

3. Email Communications
If you provide your email address, we may send you:
- Responses to inquiries
- Service-related messages
- Updates, newsletters, or marketing communications (only if you opt in where required)
You may opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us using the information in Section 11.

4. How We Share Your Information
We do not sell your personal information. We may share your information only in these situations:

4.1 Service Providers
We may share information with trusted vendors who help us operate the Website or provide services to you (e.g., website hosting, email delivery). These providers may only use your information to perform services for us.

4.2 Legal Requirements
We may disclose information if required by law or if we believe disclosure is necessary to protect our rights, safety, or property, or that of others.

4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Google Analytics
We use cookies and similar technologies to support Website functionality and understand how visitors use our Website.

5.1 Google Analytics
We use Google Analytics to collect information about Website usage, such as pages visited, time spent on pages, links clicked, and device/browser details. Google Analytics may also collect your IP address and set cookies to distinguish users. This helps us analyze trends and improve the Website. Google processes this information under its own privacy terms.

How to opt out:
You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser. You may also use the Google Analytics Opt-out Browser Add-on available from Google. (Optional best practice note: if you anonymize IPs in GA4, you can add a short line here noting that IP anonymization is enabled.)  

Data Retention
We keep personal information only as long as needed to:
- Provide Services or respond to you
- Maintain records for legitimate business purposes
- Comply with legal obligations
- Resolve disputes and enforce agreements

7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Privacy Rights
Depending on where you live, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Obtain a copy of your information
- Opt out of certain processing where applicable

To exercise your rights, contact us using the information in Section 11.

8.1 Maryland Privacy Rights (MODPA)
If you are a Maryland resident, the Maryland Online Data Privacy Act (MODPA) provides rights including the ability to:
- Limit the use and disclosure of personal data
- Opt out of the sale or sharing of personal data (we do not sell/share)
- Correct inaccurate personal information
- Access/Know what we collect
- Delete personal data in many cases

MODPA is effective October 1, 2025, with enforcement beginning in 2026.

9. Children’s Privacy
Our Website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.

10. Third-Party Links
Our Website may link to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

11. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact:

Jennifer Gilmer Kitchen & Bath, Ltd.
6935 Wisconsin Avenue
Chevy Chase, MD 20815
United States
Phone: 301-657-2500 Ext 206

12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.